Fees & Payments Policy

Fees & Payments Policy

Sellers may be charged for using some of Goodly’s services. This Fees & Payments Policy explains your fees, bills, and taxes and how to pay them.

This policy is a part of our Terms of Use. By opening an Goodly shop, you’re agreeing to this policy and our Terms of Use.

  1. Types of Fees
  2. Fee Avoidance
  3. Paying Your Goodly Bill
  4. Goodly Payments
  5. Taxes
  6. Gift Cards

1. Types of Fees

Sellers may be required to pay the following types of fees:

Listing Fees

You will be charged a listing fee of $0.20 USD for each item that you list for sale on Goodly.store or Goodly’s mobile apps. There are no additional listing fees for listings that also appear on Goodly.store. You will only be charged a listing fee for creating or renewing a listing; there is no fee for editing a listing. You will be charged a listing fee whether or not the listed items sells, unless you create a private listing, in which case you will only be charged the listing fee when the private listing is sold. Listings expire after four months. If you list multiple quantities of the same item, the initial listing fee will be $0.20, and the listing will be automatically renewed at $0.20 after each of the items sells. You can read more about fees for multiple listings. Listing fees will appear on your Goodly bill. It’s important to note that listing fees are non-refundable.

Auto-renew. You may choose to enable Goodly’s automatic renewals feature. The listings you select for automatic renewal will automatically renew at the end of each four-month listing period and you will be charged the listing fee of $0.20 for each of these listings until you cancel automatic renewals. You may cancel automatic renewals at any time by selecting “Manual” instead of “Automatic” in the “Renewal Options” in the Listings Manager. Once you cancel, you will only be charged for the current listing period.

Transaction Fees

When you make a sale through Goodly.store or Goodly Brands, you will be charged a transaction fee of 3.5% of the price you display for each listing. If you sell from the US or Canada, the transaction fee will not apply to the shipping cost, sales tax, Goods and Services Tax, or Harmonized Sales Tax, unless you have included those charges in your listing price. If you sell from anywhere other than the US and Canada, the transaction fee will apply to the listing price (which should include any applicable taxes), but will not apply to the shipping cost. See the Taxes section below for more information about whether or not you are required to include applicable taxes in your listing prices. Transaction fees will appear on your Goodly bill.

Payment Processing Fees

Online Sales. Eligible Goodly and Goodly Shops may use Goodly Payments to accept certain payments through Goodly (learn more about Goodly Payments below). Goodly charges a payment processing fee for processing each transaction through Goodly Payments. Payment processing fees vary based on the location of your bank account. See the Goodly Payments Policy to find payment processing fees by country. This fee is assessed on the total amount of the sale, including tax and shipping. Unlike other fees, the payment processing fee is deducted from the transaction amount as the funds become available for deposit. Payment processing fees will be reflected in your payment account, rather than on your Goodly bill.

In-Person Sales (US sellers only). For information on payment processing fees for in-person sales made through the Sell on Goodly mobile app and the Sell on Goodly Reader, please see the Sell on Goodly App & Reader Policy.

Advertising Fees

If you purchase an ad (which we call a Promoted Listing) through Goodly, you will be charged separate advertising fees. Advertising fees vary by opportunity and will be clearly outlined before you commit to purchasing an ad. You will be able to determine a daily advertising budget, and Goodly will not charge you more than your daily budget. Advertising fees will appear on your Goodly bill. For more information, please see the Advertising Policy.

Shipping Fees

Goodly offers sellers based in the United States and Canada the ability to purchase shipping labels to fulfill their orders through USPS and Canada Post, respectively. The cost of the shipping label will depend on the origin and destination and weight and size of the package. If you add signature confirmation or insurance, those fees will be added to the total cost of the label at the point of purchase. Sellers who purchase shipping labels may also purchase parcel insurance through licensed insurance carriers. You must accept Goodly Payments or PayPal as payment methods to purchase shipping labels through Goodly. Shipping fees will appear on your Goodly bill.

For more information, please see the Shipping Policy.

Wholesale Fees

All sales made on Goodly Wholesale incur the standard transaction fee of 3.5% of the wholesale price (excluding taxes and shipping costs). Wholesale fees will appear on your Goodly bill. For more information, please see the Wholesale Seller Policy.

Pattern Fees

You can try our Pattern tool to create a personalized website for free for 30 days. After the 30-day free trial, you’ll be charged a monthly subscription fee of $15.00 USD. Your first month’s bill will be pro-rated, and you will be charged the full subscription fee for each subsequent month you use Pattern. If you purchase a domain name through our partner Tucows, Inc., you will also be charged a fee to register the domain name and for any related services you purchase from Tucows.

Auto-renew. Your subscription fee will automatically renew on the first of the month at 12:01am Eastern Time. You can turn your subscription off at any time by clicking “cancel Pattern” from the Pattern settings on your dashboard or from your payment account. If you switch off the service after your subscription renews on the first of the month, you’ll still be responsible for paying the full subscription fee for that month.

All sales made through your Pattern site will incur the standard transaction fee of 3.5% of the item price. Please see the Transaction Fees section above to learn more about item pricing and whether or not Goodly’s transaction fees apply to shipping costs and taxes. There are no additional listing fees to list items on your Pattern site. All Pattern fees will appear on your Goodly bill. For more information, please see the Pattern Policy.

Digital VAT (Value-Added Tax) Fees

Under local laws in certain countries, when you sell a digital item that is downloaded automatically to a buyer living in the EU, Norway, Russia, South Korea, Switzerland, New Zealand, or India, Goodly is required to collect and remit VAT (while some countries may refer to VAT using other terms, e.g. GST, we’ll just refer to VAT, GST and any local sales taxes collectively as “VAT”) to the relevant tax authorities based upon the rate that is charged in the country where the buyer is located. Goodly will automatically increase the amount charged to the buyer of the digital item to collect the correct amount of VAT, and will remit the VAT to the tax authorities.

If the sale was made through Goodly Payments, Goodly will collect the VAT amount from the buyer and pay the VAT to the relevant tax authority and you will not have to take any further action.

If the sale was not made through Goodly Payments, you will receive the additional amount paid by the buyer for VAT and you will need to pay that amount to Goodly, so that we can pay the relevant tax authorities. The VAT amounts will appear on your Goodly bill each month.

You can learn more about VAT for digital items in this Help article.

Currency Conversion

All fees that appear on your Goodly bill are in US Dollars. If you list items in a currency other than US Dollars, your item price will be converted to US Dollars solely for purposes of calculating the transaction fee.

To avoid incurring foreign exchange charges, Goodly recommends you list your items in the same currency as your bank account. Buyers will see the items in the currency of their choosing. If you decide to list in a currency other than that of your bank account, you will be charged 2.5% over the current market rate to send funds to your bank account. Currency conversion is handled automatically by our payment processing service and further described in our Goodly Payments Policy.

2. Fee Avoidance

Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by Goodly. This includes, for example, encouraging buyers to purchase an item in your Goodly Shop through another venue. The price stated in each listing description must be an accurate representation of the sale. Sellers may not charge excessive shipping fees. Sellers may not alter the item’s price after a sale for the purpose of avoiding Goodly transaction fees, misrepresent the item’s location, or use another user’s account without permission.

3. Paying your Goodly Bill

Goodly will send you a bill at the beginning of each month. The Goodly bill will detail the amount due for the prior month’s fees and services. You are responsible for paying your Goodly bill in full within 15 days of the date of the invoice, or the account will be considered past due.

Sellers may pay their Goodly bill manually by credit card, debit card, PayPal or by using their payment account balance. US sellers may also enroll in AutoBilling, Goodly’s automatic bill payment option.

AutoBilling (US Sellers only)

By enrolling in Goodly’s AutoBilling automatic payment plan, your fees will be charged to the credit card you have on file. To use the plan, you agree to the following terms.

  1. You authorize Goodly to keep your payment card information on file and to charge the card on file on the first day of each calendar month for the previous month’s outstanding charges, and at any time the balance of fees reaches the designated fee threshold for your account. Upon enrollment, Goodly will charge the card on file with your current balance.
  2. When your card account is debited, Goodly will send you an email with the amount charged. You can also review this information by accessing your account on the Goodly site.
  3. If your card account on file with us is closed or the account number is changed, or if, for any reason, a charge is rejected by your card issuer, you must update your card information or add a new card number in your Goodly account. If your charge is refused by the issuer for any reason, you may be subject to penalties such as the suspension of your account privileges and/or termination, and you are not released from your obligation to pay your bill by some other means. Your authorization applies to any successor or replacement card you or your card issuer provides.
  4. You may cancel AutoBilling and change to manual billing by updating your billing setting in your Goodly account. Goodly requires a reasonable period of time to act after we receive your notice. This means that an additional automatic payment may be made to your card account while we are processing your request.
  5. Suspended or terminated members remain obligated to pay Goodly for all unpaid fees.

4. Goodly Payments

Goodly Payments enables sellers to accept various forms of payment in their local currencies while using Goodly’s services. Sellers registered for Goodly Payments can accept payment by credit card, debit card, Goodly Gift Card, PayPal, some bank transfer services, Apple Pay, and Android Pay. Only Goodly Payments users in the US can use the Sell on Goodly Reader to accept in-person payments.

You can register for Goodly Payments. Sellers using Goodly Payments are also subject to the Goodly Payments Policy.

5. Taxes

You are responsible for collecting and paying any taxes associated with using and making sales through Goodly’s services.

If you sell physical goods on Goodly and reside in the US or Canada, you have the option of either including applicable taxes in your listing prices, or excluding applicable taxes from your listing prices and then using our sales tax tool to calculate the tax owed on each sale.

If you sell physical goods on Goodly and reside outside of the US and Canada, you need to include all applicable taxes in your listing prices. US sellers can learn about collecting sales tax. Goodly will issue 1099-K forms to certain sellers in the United States to comply with IRS requirements.

To learn more about how VAT works in certain countries. For digital items sold to buyers in the EU, Norway, Russia, South Korea, South Africa, Switzerland, New Zealand, or India, Goodly will help you collect and remit VAT as described above in the Digital VAT Fees section.

Please remember that Goodly’s fees do not include any withholding taxes that might apply in your home country. You are required to pay Goodly the full amount of our fees and may not deduct any applicable withholding taxes from that amount. Please also note that some countries require Goodly to charge VAT on certain of the fees that you may be charged in accordance with this policy, and that the fees listed in this policy do not include that VAT..

6. Gift Cards

If you are registered to use Goodly Payments, you may accept payment by Goodly Gift Cards. Goodly Gift Cards are subject to the Goodly Gift Card Policy. Goodly also charges the Goodly Payments payment processing fee described above on Goodly Gift Card transactions.

Last updated on Jan 15, 2017